LinkSys CIT200 Disconnected
I have the LinkSys CIT200 Skype phone that I got for Christmas last year. A couple days ago the display on the phone simply said “DISCONNECTED” and no amount of fiddling would get the thing back online. I tried reinstalling the drivers, resetting the phone, switching USB ports, restarting the computer, everything that I could think of.
Then just now, I tried to turn off the phone itself by holding down the “end” button and it shut off correctly. I turned it back on and Skype was back online, no problems, ugh. Just posting this here cause it seems that several people have this issue, so maybe this will help out somebody else down the line.
Tomcelica said,
Wrote on February 8, 2007 @ 9:04 pm
Our CIT200 went into Disconnect after signing out of our skype account and sigining onto another account via the PC Skype application.
The fix for us was the same…. turning off the handset by holding the “end” key and turning it back on. When it came back up it was online, showing the contacts of the currently logged in Skype account.
Great technology, but….
…another wound of from the bleading edge
ExAfrica said,
Wrote on July 15, 2007 @ 5:34 am
Ben,
What a huge help this has been. I’ve spent hours trying to correct this problem as well. I’ve tried your solution and in 6 seconds the problem is gone.
Thank you,
ExAfrica
Carl said,
Wrote on July 27, 2007 @ 9:56 am
Yeah, this:
CIT200 1
Disconnected
message is a serious problem. This Linksys phone rarely works. Meanwhile, my Belkin phone picks up my signal, uses my network and ALWAYS works. I’ve tried rebooting the router, the computer, etc., unplugging the usb and the Linksys phone and nothing helps.
What is the deal with this phone?
Carl said,
Wrote on July 28, 2007 @ 6:36 am
Ok, I think I’ve got it. Try the Linksys Skype phone. See” Disconnected” message and hear the busy signal. Open Skype software on your machine. Log out. (”Sign Out”) Log back in with your user name and password. Try again. It worked for me.
Ben said,
Wrote on July 29, 2007 @ 7:44 pm
Carl, thanks for the follow up, I hope it helps people out. I’m actually more excited now for a Skype phone that hosts the software itself, so I don’t need to rely on the computer being on and wired to the phone.
Sarah said,
Wrote on August 16, 2009 @ 3:23 am
None of these solutions worked for me. The only way I could resolve the problem was to re-boot the computer. In doing so the phone is back ‘Online’. This phone is the worst purchase I’ve ever made.
paul troalic said,
Wrote on August 18, 2009 @ 5:20 pm
Nothing works for me. I’ve tried all the above and none work. What else is there to do???? Help!